Accounts locked of the Tesco Bank

Accounts locked of the Tesco Bank.

The banking system by Tesco crashed after moving the computers from the former partner RBS.

Many customers were not able to access their saving or other accounts.

The call centre was overfloaded with telephone calls and Tesco had difficulty in handling all those calls.

Tesco believes that this has a compatibility problem with its system, which can be very easily fixed if customers follow some instructions to re-set their browsers.

Many customers have been frustrated at both the computer lock-out and the inability of Tesco's call centre to deal with the big jump in calls.

I would be quite frustrated aswell if I would'nt be able to acces my bankaccount when I want to do so. I think it's a bit sloppy that something like this can happen as you would expect them to treat something this delecate with a bit more care, apperantly not these guys. Luckely I don't have my savings on this bank so hopefuly things like this will never occur to me! It does seem that they will have some new applications open soon though, as they were in great need of some extra people to pick up the phone to deal with all the complaints from the costumers.
Source:http://www.bbc.co.uk/news/business-13888891